Norton Utilities 15.0 1-User/3PCs Review

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Norton Utilities 15.0 1-User/3PCs ReviewIn one sentence: I did exactly what the *Norton Utilities* dashboard suggested and lost everything on my brand-new computer.
In more than one sentence:
I purchased a computer (Win7 64-bit, home premium) April 2011 and it came with Norton Internet Security already installed with a free trial period. The computer was lightning-fast, the Internet Security program doesn't slow it down at all, and I was very pleased. Those were the days! Then I went online to sign up for a year's worth of protection. As I was doing this, the Norton website offered *Norton Utilities* for an additional $10.00. I figured it could not be a bad idea, so I added that to my cart and downloaded the program.
When I opened Norton Utilities to look around, I saw a 'dashboard' that told me my system 'health' was not optimal but which helpfully offered an option so the Utilities program could 'optimize' the computer's performance. Operating strictly from the Norton dashboard, I did EXACTLY WHAT THE PROGRAM SAID I NEEDED TO DO (I cannot emphasize this enough), which was to click on a button to optimize disk space (or words to that effect--what it ultimately did was run disk defragmenter), and then....my computer died. Couldn't boot up in safe mode, system was unable to find a restore point, couldn't do a system repair---spent half the night just getting Windows 7 restored. My computer has not been the same since this happened.
I went to Norton's website only to discover that the SAME PROBLEM goes as far back as 2009 and has been documented on their own boards in 2011 for version 15 of Utilities. I am completely gobsmacked that not only has Norton been unable to repair this problem in all this time, but they continue to inflict the problem on unsuspecting users. Seems as if all they would've had to do is disable that part of their Utilities optimizer if the OS is Windows 7.
Please, I implore you- if you decide to order Norton Utilities anyway: make sure you have your system restore disks handy, perform a full backup right before you install Norton Utilities, and make sure to have Norton's customer support phone number at hand. And for goodness' sake, don't let that smug little dashboard shame you into blindly doing what it asks.
I really hope that this review will help to inform your decision before you purchase Norton Utilities for a computer with the same OS as mine. As I said earlier, I'm a fan of Norton Internet Security, but I'll do a lot of research before I *ever* buy any other Norton product.Norton Utilities 15.0 1-User/3PCs Overview

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