Adobe Acrobat 5.0 Upgrade Review

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Adobe Acrobat 5.0 Upgrade ReviewAcrobat is an indispensible but overpriced utility. With the ubiquity of the PDF format, all applications really need to start having "Save as PDF" as a built-in function. Until then, we need Acrobat to save files in a shareable format.
I foolishly believed the packaging that states this is an upgrade from version "4.0 and earlier." Don't believe it! I had a full legal version of 3.01, and the 5.0 installer refused to recognize it. Adobe tech support refused to give me a 6 digit key code until I faxed them proof of purchase for both versions 3 and 5! Once they received the fax, they then refused to provide the key code unless I was physically at my PC at home. I wasted a whole week fooling around with Adobe, and their only excuse was "this is company policy." Well, it is not my policy to support companies that treat their customers like suspected criminals...
Acrobat is an essential utility and performs as it should, so it is great for that. But its price for what it is mainly used for, it's deceitful packaging, and its terrible customer relations bring it down to a mere 3 on a scale of 1 to 5.Adobe Acrobat 5.0 Upgrade Overview

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